Bank Holiday Service Guide

Need urgent help but unsure where to go?

If you need urgent help, visit 111.nhs.uk. You will be directed to the service to best meet your needs or call 111 available 24/7.

In a mental health crisis and need urgent support?

If you’re aged 18 or over and experiencing a mental health crisis, dial 111 and select the option for mental health. Under 18s call 0800 995 1000. For emergency mental or physical care dial 999.

Need to see a GP on a weekday evening or on a Saturday?

GP practices are closed on bank holidays, but you can see a GP on Saturdays and weekday evenings through the extended access offer. Call your regular GP practice during surgery hours. Outside of surgery hours, please call 111.

Need medical advice? Try your pharmacy.

Pharmacies offer advice on many common conditions like colds, coughs, aches and pains; no appointment needed. Local opening times are detailed here:

Just think NHS 111 first

For urgent help, visit 111.nhs.uk. You will be directed to the service to best meet your needs or call 111 available 24/7.

Depending on the situation you will:

• find out what local service can help you;
• talk to a nurse, dentist, pharmacist or GP;
• if you need one, arrange a face-to-face appointment;
• be told how to get any medicine you need;
• get self-care advice;
• arrange an ambulance if you need one;
• book and A&E appointment.

Mental health support

If you, a family member or friend aged 18 or over are experiencing a mental health crisis, dial 111 and select the option for mental health.

You will be connected to a contact centre where trained staff will provide timely and appropriate support and advice 24/7.

Under 18s call 0800 995 1000.

Anyone in mental health crisis who requires serious or life threatening emergency mental or physical care should dial 999 immediately.

Urgent dentist appointments

You can call your regular dentist for urgent dental treatment. If you cannot reach your dentist or you do not have one, call 111.

Pharmacy services this bank holiday weekend

Your pharmacy can offer medical advice on a range of conditions, all without the need for an appointment.

Order your medications as early as possible

Many GP practices and pharmacies will have limited opening hours over the bank holiday weekend, making it more challenging for patients to access medicines at short notice.

Please remember to order any repeat prescription medication that you need ahead of time. Many GP surgeries will need 72 hours’ notice to issue a repeat prescription, so please order as early as possible.

If you are going away over the Bank Holiday weekend, please don’t forget to take your medications with you.

Opening times

Your regular pharmacy may be shut or have different opening times over the bank holiday weekend. For details of local pharmacies open near you, click the button below: