Betty is a resident at the Adalah care Home in Leigh-on-sea. Her Moment that Mattered was that after a fall, the staff at her care home used a Raizer chair to help get her off the floor as quickly as possible, meaning she could get back to her day and tell all her fellow residents about the experience. This meant they could avoid having to call an ambulance or use a winch, as the Raizer chair was able to assist in lifting Betty in what was a tight space. In addition, with further health checks from staff she was also able to avoid a trip to hospital.